Knowledgebase: Billing Questions
How can I reset my cPanel/WHM Password?
Posted by Pacific Host, Last modified by Pacific Host on 04 December 2011 01:52 PM

We purposely disable the ability to change the password to your shared hosting account for security reasons. In order to change your cPanel password you will need to have access to the Client Portal and change from within. The instructions on how to do that are listed below:

Step 1: To reset or change your cPanel/WHM Password simply login to the Client Portal.

Step 2: Under the "Services" dropdown button, click "My Services".

Step 3: Here just click the "View Details" button for whichever hosting plan you would like to reset the password for.

Step 4: On this page click the "Change Password" tab, enter in your new password and your all set!

What if I am unable to access the Client Portal? 

  • Click here to learn how to reset the Client Portal Password.
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