Knowledgebase: Using WHM
Suspending/Unsuspending Accounts
Posted by Pacific Host, Last modified by Pacific Host on 04 December 2011 02:17 PM

You can find this in WHM under Account Functions.

If your resold client is suspended, you can unsuspend them in WHM. Click Suspend/Unsuspend Accounts in the left menu, highlight the domain, and click unsuspend. If you cannot, then there is a security ticket that must be resolved first; please contact our Support Department for assistance.

Note: You're able to customize your company's suspended page - this will be the page your customers will see if you suspend their account. To edit it, please follow these steps: 

Step 1: Log into WHM
Step 2: Click on Modify Suspended Account Page
Step 3: Modify the HTML code and click Save.

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