Knowledgebase: Email Issues
Email returned, Blacklisted or Rejected by Recipient
Posted by Pacific Host on 04 December 2011 02:58 PM
Note: We can only fix this if the block is against the entire server. If the block is specifically against your email address, then the receiver is blocking your emails purposefully and we cannot remove the block. |
If you get a bounce back error that you cannot figure out, please visit this link so that you can enable the full headers of the email. (Full headers are required so that we can solve your problem.)
Once the headers have been exposed, please email the full headers and bounce back error to:
email@example.com if a NON-blacklist issue.
firstname.lastname@example.org if a BLACKLIST issue.
If you're not sure which it should go to, please contact us via phone or live chat.