Knowledgebase: Dedicated & VPS Servers
How to Change your VPS Root Password
Posted by Rex Boyd, Last modified by Zach Taylor on 16 August 2012 04:38 AM

If you like to use the "Auto-Login" button inside our Client Portal to login to the Virtual Panel and WHM on your server, you will need to change your password using the following method. Changing your password on your server directly via SSH or WHM means that our system won't know the current password to your server, and thus this will cause the Auto-Login to not work and  may delay our ability to provide support for you if you don't have the updated root password.

How to correctly change your root password:

1. Login to the Client Portal at

2. Once logged in, under "Services" click the "My Services" sub-link.

3. On this page, click the teal "View Details" button for the appropriate VPS or Hybrid package.

4. On this page, scroll down and you will see a list of buttons as well as related bandwidth graphs to your VPS

5. You'll want to click the button that says "Root Password". This will open a small popup window where you can change the root password of your VPS.

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