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Knowledgebase : Using cPanel
This is a common error and does not mean anything is wrong or broken. This message simply means that the certificate is not signed by an SSL Certificate Issuer. Therefore if an SSL Certificate is self-signed this error might show. To get around this error, follow the simple instructions below: STEP 1: Click the "I Understand the Risks" text STEP 2: Click the "Add Exception" button STEP 3: Click the "Get Certificate" button. STEP 4: Click the "Confirm Security Exception" button. ...
So, you have a backup file, but you need to know what type of backup it is so you can know what is saved inside. Here we show you how to tell by simply looking at the file name. \N\NBACKUP-5.18.2011_18-46-23_CPANELUSER.TAR.GZ\N\N This is the format of a Full Backup file. It includes all your domains' content (including addon and subdomains), emails, and databases. \N\NBACKUP-DOMAIN.COM-5-18-2011.TAR.GZ\N\N This is the format of a Home Directory Backup file. It only includes all your ...
Shared webhosting customers may have noticed a new section in cPanel called Search Engine Optimization (SEO) Tools. These icons will connect you to a FREE service called Attracta [1]. Attracta automatically generates a sitemap of your site and pings the major search engines when any pages are added, to ensure that everything in your website is indexed by the search engines. They also give you stats on common errors that can affect your search engine optimization efforts, as well as the ...
We've created a few video tutorials for you, just check out each link to view a video. * HOW TO CREATE A POP EMAIL ACCOUNT * HOW TO CREATE A DEFAULT (CATCH-ALL) EMAIL ACCOUNT * HOW TO CREATE AN AUTO-RESPONDER * HOW TO SETUP EMAIL FORWARDING * HOW TO USE WEBMAIL FROM WITHIN CPANEL
SSL (secure socket layers) encrypts information as it is transferred across the Internet. Our shared and reseller packages automatically include a free, shared SSL certificate you can use to secure data as it is being accessed over the Internet. You may also purchase a private SSL certificateh which is associated with your domain name. Here are the differences between shared SSL and private SSL: SHARED SSL Shared SSL uses a PacificHost domain instead of your own domain name. If you...
We purposely disable the ability to change the password to your shared hosting account for security reasons. In order to change your cPanel password you will need to have access to the Client Portal and change from within. The instructions on how to do that are listed below: STEP 1: To reset or change your cPanel/WHM Password simply login to the CLIENT PORTAL. STEP 2: Under the "SERVICES" dropdown button, click "MY SERVICES". STEP 3: Here just click the "VIEW DETAILS" button for whic...
Click here to view a video tutorial on how to create an addon domain. [1] STEP 1: To access the Addon Domains tool, click on the corresponding icon located on the main screen of your cPanel interface. STEP 2: Enter the name of the addon domain in the blank field next to New Domain Name. STEP 3: Enter the name of the directory which contains the subdomain that the addon domain will point to in the blank field next to Subdomain/FTP Username: (This directory will be the location for the...
Permissions can be very important when it comes to hosting your website. Permissions can allow our server computer to write and edit your files. Along with that, some files need to be protected from writing and editing, as a security measure. You can change your file permissions in many ways. \N\NUSING FILE MANAGER\N\N One of the easy and basic ways to change the permissions is through File manager in cPanel. To change the permissions for a file or folder in cpanel, please do the followin...
To get your Google Apps account setup, choose the Free Edition [1] or Business Edition [2] depending on your needs. This tutorial covers the steps for setting up a free Google Apps account. * On the Google Apps page click on PRICING. * Select "Start now" in the "Free" column. * Enter your domain name and click "Submit". * Create your login information. * Enter details about your organization, and provide an alternate email address. * Read through the terms and conditions, and th...
Web disk (also known as Web Dav) is a drag-and-drop interface which allows you to access your website's files as if it were a local drive on your computer. NOTICE, THE SAME GOAL CAN BE ACCOMPLISHED USING FTP VIA WINDOWS EXPLORER. SEE THE RELATED ARTICLE. Typical connection instructions: * Login to cPanel and click the Web Disk icon. * Scroll down and click the Access Web Disk button. * Choose your OS (the one you use on your personal computer). * Scroll down and hit the Go but...
When you check the error logs, you can see many things. \N\NSOME THINGS YOU CAN IGNORE:\N\N File does not exist: home/somtin/public_html/robots.txt File does not exist: home/somwon/public_html/favicon.ico File does not exist: home/somwer/public_html/500.shtml \N\NSOME THINGS YOU CAN FIX:\N\N File does not exist: /home/yousir/public_html/gallery/pic.jpg The file is either in the wrong place or needs to be republished. Be sure that all of your files and folders are uploaded inside the PUBLIC_H...
Cron Jobs run scheduled tasks at specific times. This is good to set up automated maintenance and other unmanned server duties. To create a cron job, please do the following:Click on the "Cron Jobs" icon inside cPanel, under Advanced. * Make sure the current email address is valid. If not, enter a new email and click the "Update Email" button. * Select the Common Setting you want. This will automatically change the other time settings. * Alternatively, you may adjust the individual ti...
\N\NSHARED:\N\N With cPanel 11.25, you now have access to make some of these changes. Note: This effect will only work once you are using PacificHost's name servers (or private name servers which point to PacificHost IP's). * In cPanel, you have an icon under "Domains" called "Simple DNS Zone Editor". This feature allows you to create and edit A and CNAME records. * You can also create and edit your MX records with the icon under "Mail" called "MX Entry". * You can even customize your...
Backups are very important part of maintaining a website. It is important to backup your files on a week to week or month to month basis. A home directory backup will backup all of the files in your home directory. This can be useful to backup the files of your site. However, it will not backup DNS, MySQL, or other system files and settings. * Click Backups * Click Download a home directory backup * Click save as * Select a desstination for where you would like the back up to locall...
If you get an error which says, "so-and-so is marked as crashed and needs to be repaired," then you can easily fix this in cPanel. Even if you are getting a different kind of error like "supplied argument is not a valid" or "table attribute does not exist", then you can use this test to try and fix the problem. * Login to cPanel and click MySQL Databases. * Under MODIFY DATABASES, look for the drop-down called "Check DB". * Select the database name which is having trouble. * Clic...
\N\NOPTION 1\N\N STEP 1: In a FTP client enter this information. Host = add on domain name User = addondomain@primarydomain.com [1] Password = what you entered during Addon domain creation Port = 21 STEP 2: Once you have successfully connected to your ftp client will be in the root of the add on domain name. If everything was successful you should see a folder called cgi-bin. STEP 3: Upload your files. STEP 4: Enjoy your new site. \N\NOPTION 2\N\N STEP 1: In a FTP client enter th...
\N\NFORGOT YOUR DATABASE'S PASSWORD?\N\N You must create a new user with a new password. Do not worry, this will not erase or change any of the data in your database! * Go to cPanel, click Mysql Databases. * Create a new user with the desired password. * Add User to Database. * Replace the username and password settings in your program's configuration file.
The public_html folder is the web root for your primary domain name. This means that public_html is the folder where you put all website files which you want to appear when someone types your main domain (the one you provided when you signed up for hosting). You can also create Addon domains and Subdomains, and these will use a folder inside public_html. e.g. You can create an Addon domain called abc123.com and it will use a subfolder similar to /public_html/abc123/
There can be several reasons for why your files seem to have suddenly disappeared. \N\NDELETED MANUALLY\N\N It is possible someone logged in to File Manager and deleted or moved the files. Check you other folders and check outside of public_html. \N\NFTP ACCESS USED\N\N If you gave FTP access to someone, they do have the power to delete files. They may have accidentally downloaded the files without leaving a copy, although it is not an easy mistake to make. To prevent this, you can c...
\N\NIS THERE A WAY FOR ME TO COPY AN ENTIRE DATABASE IN CPANEL?\N\N You will need to export the original database, and import to a new database. HOW TO EXPORT? * Go to existing database in phpMyAdmin * Click Export at the top * Leave the settings as they are, click the "Save as file" checkbox and click Go * This will download a .sql file to your computer HOW CAN I IMPORT A DATABASE? * Create a new database in cPanel * Go to phpMyAdmin * Click the new database name in th...
You can find the application to download here: HTTPS://MARKET.ANDROID.COM/DETAILS?ID=NET.CPANEL.REMOTE Once installed on your phone it will ask you for your domain, username and password and once logged in you will have all the options available to you on your phone.