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Knowledgebase : Getting Started
Attention developers! We fully support the usage of Git [1] on all Shared, Reseller, VPS, and Dedicated servers. For Shared and Reseller clients (with the exception of resold clients under your Reseller package), you will need to fill out the SSH Access Request [2] form before we can allow Git over SSH (we do not yet support git:// on Shared/Reseller servers). Once you do this, we will reply with the port information for access to SSH, and the Git configuration you'll need to setup a re...
New Premium Website Builder...For only $2.99/month! We're excited to now offer you Breezi - the ultimate tool to easily create, design & manage a FULLY CUSTOMIZABLE, PROFESSIONAL WEBSITE. Log into your control panel (cPanel) to get started! To access cPanel, go to "yourdomain.com/cpanel" (replace "yourdomain.com" with your actual domain). We really believe BREEZI FAR EXCEEDS OTHER SITE BUILDERS in quality, flexibility & ease of use. Here are a few reasons WHY YOU SHOULD TRY OUT BR...
There are three basic parts that make up any current day web site: * The domain name * The web-hosting, or server * The site files themselves The domain name is much like an entry in a phone book. Computers communicate by using numbers, called IP addresses, to contact each other, much like you use a phone number to dial a specific person's phone. If you want people to find your business's phone number, you want to be listed in a phone book. The phone book tells people looking for yo...
Here are the detailed steps how to successfully move a complete Drupal installation from one host to another. The documentation on drupal.org is not necessarily clear, here are the exact steps how to move a complete site including your drupal mysql database. MIGRATING DRUPAL ON YOUR OLD HOST: * Backup your whole home directory from your ftp access using an ftp client like filezilla. Make a folder on your local harddisk and download the complete directory to that local folder. * Backup ...
If would like to check what name servers (DNS) your site's domain name is currently using, simply do the following: * Go to http://www.domaintools.com/ [1] * In the field that says "Whois Lookup", enter your domain name. * Click "Submit." * The results will show the name servers your site is using, along with information about your domain registrar (the company where you bought your domain name). NOTE: If you recently made changes to your domain information, it can take up to 72 hou...
For scripts that require '0777' directory permissions, we do not allow those permission settings on files or folders. Please try to set the directory to 0755 instead (drwxr-xr-x). This will enable read-execute, but not write access for group and world. If the script absolutely requires 0777 permissions, please email support@pacifichost.com [1] for further solutions. \N\NWHY CAN'T I USE 777 PERMISSIONS?\N\N 777 permissions on folders and files is a website security risk, so we do not allow...
RSS (Really Simple Syndication) feeds provide news headlines, brief article descriptions and links in an xml file that is automatically updated whenever those headlines change. This allows you to receive notification of new content in your own environment - in your browser, on your desktop, in your blog, on your website or elsewhere. How do I use an RSS feed? * VIA A NEWS READER To view our RSS feeds on your computer, you will first need to acquire a News Reader or News Aggregator...
The temporary URL is used when your domain name is not working. Here is an example of the format, your actual URL can be found in your login information email. HTTP://IPADDRESS/~CPANELUSERNAME/ Note: If you forget the trailing forward slash (at the end) the you will be redirected to a different URL. ------------------------------------------------------------- You can actually use any domain or server name followed by /~cpanelusername/ to see that user's site. This will cause any domain on th...
You can see all of the perl modules supported by entering cPanel and clicking the Perl Modules icon (under Software/Services). On that page, scroll to the bottom for a button to "Show System Installed Modules". If you need more modules, please contact us via phone, live chat, or email support@pacifichost.com [1] with the names of the modules. Links: ------ [1] mailto:support@pacifichost.com
This is a home page provided by PacificHost. You may delete it at anytime. Normally, when you publish your website, the default page will not show anymore. Here is the easiest way to change the home page: 1. Go to your control panel and open the File Manager 2. Go inside the public_html folder where you find index.html 4. Delete the index.html page 3. Create a New File 4. Name the new file index.html 5. Whatever you put inside the index.html file will be your new home page.
If you have an existing domain with another registrar, you would need to change the nameservers of the domain to the ones specified in the login information email you received from us. The hard part is determining when your website is actually pointing over to us. It can be especially hard if data was transferred over so your website looks exactly the same at your old host and at your new host. The easiest thing to do is to look at your login information email and look for the temporary url tha...
What is the purpose of the robots file? This file tells search engines what they should and should not index (make available as links). You can simply create a blank file and name it robots.txt. (This will reduce site errors and allow all search engines to rank you if they want.) If you want to stop search engines from ranking you, use this code: #Code to not allow any search engines! User-agent: * Disallow: / See more codes here: http://www.robotstxt.org/robotstxt.html [1] Links: -----...
* Consider signing up for Google Webmaster: http://www.google.com/webmaster [1] * Consider using the Attracta SEO Tools available in the cPanel of our Shared font-family: Arial,Helvetica,sans-serif,Calibri; line-height: normal;">You do not need to contact Google to become part of their search engine. Google and other engines use spiders to index webpages, and only the search engine will decide what keywords are used and what rank you get. Meta Tags which were once used to identify keyw...
The best option for this is FTP (File Transfer Protocol). You can find many free applications for FTP at http://www.download.com/ [1]. FTP gives you the ability to transfer files from your computer to the server. So you can write your web pages in an HTML editor such as Frontpage, Notepad, or dreamweaver. Then using FTP, you can upload them directly to the server into the public_html directory Your "Control Panel Login Information" email that you received when signing up has all the inform...
These programs work well for publishing to your primary domain name, but it can be tricky to publish to an addon or subdomain name. The easiest way to accomplish this is to use the FTP account which is automatically created by cPanel. * Login to cPanel and click FTP Accounts. * Look for the account with Directory set to /public_html/addon (where addon is the name of your domain's folder) * Use the corresponding password and username (the username resembles an email address, i.e. n...
Yes, you can use your website without a domain name. We provide you a temporary URL in your welcome email, which can be used to view your site when your domain name is not working. Example: http://ipaddress/~cpanelusername/ [1] Of course, this is only an example. You must replace ipaddress with your server's IP, and replace cpanelusername with your actual cPanel username. Note: If you forget the trailing forward slash (at the end) the you will be redirected to a different URL. Yes, you can u...
The public_html folder is the web root for your primary domain name. This means that public_html is the folder where you put all website files which you want to appear when someone types your main domain (the one you provided when you signed up for hosting). You can also create Addon domains and Subdomains, and these will use a folder inside public_html. e.g. You can create an Addon domain called abc123.com and it will use a subfolder similar to /public_html/abc123/
There can be several reasons for why your files seem to have suddenly disappeared. \N\NDELETED MANUALLY\N\N It is possible someone logged in to File Manager and deleted or moved the files. Check you other folders and check outside of public_html. \N\NFTP ACCESS USED\N\N If you gave FTP access to someone, they do have the power to delete files. They may have accidentally downloaded the files without leaving a copy, although it is not an easy mistake to make. To prevent this, you can c...