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Knowledgebase : Domain Names
\N\NDID YOU REGISTER YOUR DOMAIN WITH PACIFICHOST? IF SO, THEN CLICK HERE TO READ OUR GUIDE ON REGISTERING YOUR NAMESERVERS WITH PACIFICHOST.\N\N \N\NWHAT ARE PRIVATE NAME SERVERS? PRIVATE NAME SERVERS WOULD BE NS1.YOURDOMAIN.COM AND NS2.YOURDOMAIN.COM\N\N \N\NWHAT ARE MY PRIVATE NAME SERVERS IP'S? FOR NS1.YOURDOMAIN.COM THE IP WOULD BE THE IP LISTED IN YOUR WELCOME EMAIL. FOR NS2.YOURDOMAIN.COM THE IP WOULD BE THE SAME EXCEPT CHANGE THE LAST NUMBER IN THE IP TO BE ONE DIGIT HIGHER. EXAMPLE: IF...
This guide is only for clients who have their domain hosted with us, if you use a different company as your domain registrar you should CHECK OUT THIS ARTICLE instead. If you signed up for a Reseller, VPS, Hybrid or Dedicated Server you will need to register nameservers. We will setup the nameservers on the server end but you need to go to your registrar and register the nameservers on your end. If you registered your domain with us, it is a very simple process and this guide will walk you...
\N\NDID YOU REGISTER YOUR DOMAIN WITH PACIFICHOST?\N\N If so, then click here to read our guide on CHANGING YOUR DNS WITH PACIFICHOST. \N\NCHANGING DNS\N\N Any time you make a DNS (domain name server) change it takes around 24-48 hours to complete. During this proprogation time routers all over the world are updating their cache. This causes your site to be up and down randomly during the first 48 hours for different people at different times. Think of dns like a zip code. If you don't put a ...
This is for clients who have registered or have transferred their domain to PacificHost. We have an easy to use panel which allows you to change your nameservers. Just follow the instructions below to get started. If you transferred your domain to us and didn't update the nameservers before moving you'll need to update the nameservers here once the domain has been succesfully transferred. Just input the nameservers that was in your original login information email and you should be all set...
\N\NDON'T PANIC, WE'RE HERE TO HELP.\N\N Once you submit a domain transfer request on our website, you sould receive an email from us within 48 hours after submitting your transfer request. The email will ask you to either accept or decline the transfer to PacificHost. If you don't get this email then something went wrong. Read our most common issues below and what you need to do to fix it. COMMON REASONS FOR DOMAIN TRANSFERS TO FAIL: * Wrong EPP Code (Make sure to copy any special...
If you choose not to use Whois Protection, the domain name will be registered with the information you supply during signup. Contact information for the domain name can be changed in the Client Portal at anytime after signup. We offer to protect your personal domain registration information from whois searches. You can enable the ID Protect feature for $15 per year per domain. Please open a ticket with our Sales Department to add it to your domain if you already registered it with us but d...
The reverse DNS record is also known as the PTR record, pointer record, or IP resolvers. A PTR record lets the receiver of your emails check for possible spoof emails, which will be treated as spam. Without this record, the receiver must rely on guessing if your email might be spam. When you have a PTR record, your emails have a better chance to deliver to my inbox instead of my spam folder. SHARED, BUSINESS AND RESELLER: We can create the PTR record for the sake of having the record. H...
Wildcard DNS makes it so that any subdomain redirects to a specific location. So, if you have wildcard DNS setup to goto http://domain.com/example [1] ... Then, if anyone types randomjunk.domain.com or fakename.domain.com, it will goto http://domain.com/example [2] You can add this record to your DNS zones if you have WHM. If you want us to do this for you, simply open a ticket with our Support Department to request this setup. Links: ------ [1] http://domain.com/example [2] http://dom...
In the past, if anyone registered a domain name with PacificHost, we could reverse that registration and get most of our money back within 5 days, per ICANN. This was helpful in case of Fraud or mistakes in registration orders. The ICANN policy has changed. Effective April 1st, 2009, we are no longer allowed to refund domain names. If you have TRADEMARK issues or COPYRIGHT violation, then you can request we unregister the offending domain name at any time; however, there is no refund for this...
Sometimes there is an issue with your DNS resolvers caching the domain name to IP mapping. When your trying to go to the domain it's actually pulling up an old IP address instead of looking for a new one and finding the correct record. So, to expedite this very common problem of cached DNS, please do the following steps. MICROSOFT WINDOWS XP Go to the Start menu, choose Run, type cmd and hit OK. When the black screen appears, type the following command and hit enter. net stop Then t...
Click here to REGISTER multiple domains at once [1]. Click here to TRANSFER multiple domains at once [2]. Links: ------ [1] https://clients.pacifichost.com/domainchecker.php?search=bulkregister [2] https://clients.pacifichost.com/domainchecker.php?search=bulktransfer
New domain registrations will only be processed after you pay for them. Domain transfers will only be initiated after you pay for them. After that, be sure to watch your email for a confirmation letter. The transfer should be decided within 48 hours. If you don't receive a "Domain Transfer Confirmation" email within 48 hours asking you to confirm/deny the transfer to PacificHost then something went wrong. In this scenario you will need to open a ticket with our Billing Department so we can...
1. Login to the CLIENT PORTAL. 2. Click on the "DOMAINS" dropdown button followed by the "MY DOMAINS" link. 3. On this page click on the "VIEW DETAILS" button of the domain you wish to retrieve the EPP Code for. 4. Make sure the domain has an unlocked status by clicking on the "REGISTRAR LOCK" tab. 5. Next, click the "MANAGEMENT TOOLS" tab followed by the "GET EPP CODE" link. The next page will give you a copy of the EPP Code.
If you registered domain1.com and you would rather have domain-one.net, then you must register the new name. This means you will own both names. Once the original name is ready to expire, simply choose to not renew the registration (just don't pay for it). You can also request PacificHost to update your account to reflect the new domain name.
The only reason our customers have issues hosting domains like .de and .nl domains is that the nameserver IP addresses we use are too similar. They are only different on the D class of the ip, which is not different enough for the registrar, so they do not let you apply your secondary nameserver. What you can do to circumvent their policy is to get a dynamic DNS service like dyndns.org So, yes, we can still host the .nl and .de domains, but you have to get a dynamic DNS service.
This is only for domains purchased-from or transferred-to PacificHost. 1. Login to the CLIENT PORTAL. 2. Click the "DOMAINS" dropdown button followed by the "MY DOMAINS" link. 3. On this page click the "VIEW DETAILS" button for the domain you wish to manage. All your domain options will be presented on this page.
Say you want to add a .gr domain to your cPanel, its going to give you a nice error about special characters. What you will need to do is get the Punycode [1] (ACE) version of the domain, it would have a xn-- prefix. A site you can use to encode this for you is http://www.idnstuff.com/ [2] An example of a Punycode verison ofr a .gr domain: xn----plbucfmli7bcghsvcof1l.gr Then just add the (Punycode version) as an addon/parked domain in cPanel. This will also work when signing up for a ho...
After your name servers have been created, you will be able to use them for all the domains you host. If you don't know how to change your site's DNS please visit our video tutorial page to view how to change the dns information for any number of registrars at http://www.pacifichost.com/video-tutorials.shtml [1] Once your name servers have been changed to the private name servers, there are no more steps Links: ------ [1] http://www.pacifichost.com/video-tutorials.shtml
If you use our _generic name servers_ it would look something like ns1.pacifichost.com and ns2.pacifichost.com SHARED WEB HOSTING You must use our generic name servers. RESELLER HOSTING You have the option to use our generic name servers, or your own private name servers which would look like ns1.yourdomain.com and ns2.yourdomain.com. DEDICATED/VPS/HYBRID SERVERS You must use private name servers.
If your domain name expired, then your site will show a advertisement page from the registrar. EXPIRED DOMAINS FROM PACIFICHOST WILL LOOK LIKE THIS: A whois lookup will reveal that the domain expires in the future, but was updated a day after it renewed, and the nameservers are changed. (The nameservers will automatically revert back when the registration fee is paid.) Name Server: DNS1.NAME-SERVICES.COM Name Server: DNS2.NAME-SERVICES.COM Name Server: DNS3.NAME-SERVICES.COM Name Server:...
Internet Corporation for Assigned Names and Numbers To reach another person on the Internet you have to type an address into your computer - a name or a number. That address has to be unique so computers know where to find each other. ICANN coordinates these unique identifiers across the world. Without that coordination we wouldn't have one global Internet. For more, visit www.icann.org [1] Links: ------ [1] http://www.icann.org/
This is a code provided by your old registrar, and required by your new registrar to complete a registration transfer. You must contact the old registrar to get it. Do you wish to find your EPP Code for your PacificHost Domain? CLICK HERE TO LEARN HOW.
Some UK domains require an IPSTAG before they can transfer your registration. Our ips tag is INTERNET-BS Tag = INTERNET-BS
For the full pricing matrix, please visit: https://clients.pacifichost.com/domainchecker.php [1] Links: ------ [1] https://clients.pacifichost.com/domainchecker.php
We can host any domain name, as long as you can point the DNS to us. We cannot register all domain names.
We recommend to buy your domain name with a company you trust and a company who is available for contact when you need them. If you feel that we are the best company, we will treat you right, and never force you to stay with our services. We will not treat you any different if have your domain name registered elsewhere. For more information about buying domains from us, please visit http://www.pacifichost.com/domains.shtml [1] Links: ------ [1] http://www.pacifichost.com/domains.shtml