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PHP 5 upgrade to PHP 5.4.43 -
Posted by Sarwan Jassi on 01 August 2015 09:30 PM
Dear Customer,

As PHP 5.3 was deprecated some time ago and therefore is no longer supported for bug and security fixes, we will be upgrading default PHP 5 instance of server from the version 5.3 to the version 5.4.43 on your server on Monday 3rd August, 2015.

In order to ensure the upgrade goes smoothly please review your sites for compatibility with PHP's 5.4.x branch. Incompatibilities between PHP's versions 5.3 and 5.4 can be found by the URL below:

Thank you for your patience and we apologize for any inconvenience in the interim. If you have any issues with your site, please contact

Pacifichost System Administrator Team.
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FrontPage Extensions to be disabled by cPanel
Posted by Sarwan Jassi on 19 March 2015 03:41 AM

This email is for information purposes only.  If you are currently utilizing Microsoft FrontPage Extensions on your hosting account, the information below will pertain to you.

On Sunday March 22, 2015, all FrontPage Extensions will no longer be available in cPanel and any attempt to connect to the server with FrontPage software will cease to work.

Microsoft reached the official end of life for FrontPage on June 30, 2006. Support for FrontPage Extensions ended on February 26, 2008. While FrontPage Extensions have allowed customers to continue publishing since these dates, cPanel has decided it will no longer offer this feature.

You may continue to create your website with FrontPage; however, you will need to find an alternate method of uploading your content to the server. We have listed some options for you below. Additional features within the actual software which rely on FrontPage Extensions will no longer work on Pacifichost servers. These features and functionalities include:


•             Locking files so that only one author at a time can modify a page
•             Creating, deleting, and renaming webs and sub-webs
•             Automatically updating hyperlinks when you rename files
•             Automatically generating a list of hyperlinks
•             Style Sheet links to multiple files
•             Incorporating database access in a web
•             Enabling other Microsoft Office 2000 applications to save directly to a Web server
•             Hit Counters
•             Registration form handler
•             Search form
•             Discussion form handler
•             Confirmation Field



FTP (File Transfer Protocol)

FileZilla is an open source FTP software program distributed free of charge under the terms of the GNU General Public License.  It is available for Windows, Linux and Mac users. To download FileZilla, please visit:

Web Authoring

KompoZer is a complete web authoring system that combines web file management and easy-to-use WYSIWYG web page editing.

KompoZer is designed to be extremely easy to use, making it ideal for non-technical computer users who want to create an attractive, professional-looking web site without needing to know HTML or web coding.

For more information on KompoZer, please visit:


Many sites now use WordPress for their Content Management System (CMS). Once thought to be merely a blog engine, developers, businesses and consumers alike have all found the benefits and ease of creating websites with WordPress. The software is free to use. In fact, it is available to you through your control panel under the ‘Softaculous’ section.

If you need assistance with any of the options above, would like information on other solutions, or if you just have questions, our customer support team is happy to help. You may contact us by email at


Kind regards,

The Pacifichost Administration Team
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CloudFlare enables IPv6 integration with its services. While this will not affect PacificHost customers as we still use IPv4 and will continue to do so for as long as possible, this is yet another step forward for global IPv6 compatibility.

SAN FRANCISCO, CA--(May 29, 2012) - CloudFlare, the web performance and security company, is challenging every website online to join the modern web and support IPv6 before June 6, 2012, World IPv6 Day. In order to help meet this challenge, CloudFlare will enable IPv6 support for all its hundreds of thousands of customers ahead of the deadline via its Automatic IPv6 Gateway.

"We hear from businesses and governments every day that know they need to support IPv6 but lack resources to upgrade their existing infrastructure," explained Matthew Prince, CloudFlare's co-founder and CEO. "The CloudFlare Automatic IPv6 Gateway allows any site to support the modern IPv6 web without needing to change their proven, reliable infrastructure. It makes getting ready for World IPv6 Day a no-brainer for any site online."

CloudFlare offers its Automatic IPv6 Gateway for free to any websites. The Automatic IPv6 Gateway, like the rest of CloudFlare's services, is provisioned via a simple change to a website's DNS settings. Unlike other solutions,
CloudFlare's Automatic IPv6 Gateway does not require any hardware, software, or other infrastructure changes.

More than 15,000 websites have already used CloudFlare's Automatic IPv6 Gateway to join the modern web. According to a study by HackerTarget, this makes CloudFlare the fourth largest provider of connectivity to the IPv6 web. Over the next week, the company will enable the Automatic IPv6 Gateway for all of its hundreds of thousands of websites, more than doubling the total size of the IPv6 web before the challenge's June 6 deadline.

"CloudFlare's mission is to help build a better web, and the web needs to move to IPv6 in order to continue to grow," said Prince. "That's why CloudFlare isn't just supporting IPv6, but providing an easy-to-implement gateway that allows any website to join the modern web at no cost and with only a few minutes of work."

CloudFlare today powers hundreds of thousands of websites ranging from individual blogs to Fortune 500 companies to national governments. Every month, CloudFlare sees more than 45 billion page views and makes the web faster, safer and better for more than 450 million people worldwide. Websites interested in stepping up to the CloudFlare Global IPv6 Challenge can learn more by visiting:

About CloudFlare
CloudFlare, Inc. ( / @cloudflare) makes sites twice as fast, protects them from attacks, ensures they are always online, and makes it simple to add web apps with a single click. CloudFlare supercharges websites regardless of size or platform with no need to add hardware, install software, or change a line of code. The CloudFlare community gets stronger as it grows; every new site makes the network smarter. Thanks to our awesome sauce technology, every month more than 450 million people experience a faster, safer, better Internet. CloudFlare is recognized by the World Economic Forum as a Technology Pioneer, was named the 2011 Most Innovative Network & Internet Technology Company of the Year by the Wall Street Journal, and ranked among the World's Most Innovative Companies of 2012 by Fast Company. CloudFlare is based in San Francisco, California, USA.

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Moved to a new Ticket System
Posted by Rex Boyd on 06 December 2011 12:41 PM

You might have noticed we recently transitioned to a new Support Desk. Our old helpdesk wasn't giving us the flexibility we needed so we switched back to our old system. We imported all the user accounts  however due to the size of the ticket database we were unable to copy over any tickets. We will however keep our old helpdesk open for many more months so you will still be able to access all your existing tickets in our old helpdesk. You can access it at (but please don't submit any new tickets here!)

We think you'll like the new interface though, we will be integrating all of our systems so it will act as one portal for both our Support and Billing systems, so stay tuned for updates!

Please enjoy the new full width interface and bigger buttons and text, if you have any questions or comments please feel free to send an email over to

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Server Upgrades September 1-15th
Posted by Rex Boyd on 28 August 2011 05:00 PM

We will be upgrading all the hardware across all of our hosting services, this applies to Shared, Reseller and VPS Hosting services. The upgrade will allow us to offer a more reliable and faster hosting solution to all of our clients. The upgrade will not be noticeable as it will be a seamless transition from one service to another.

This is a required upgrade that will ensure the reliability and scalability of our hosting solutions in the coming months. Over the past 6 months we have had 2 Raid 10 failures which is unacceptable by our means, therefore we are implementing changes to the network and hardware to ensure that we provide nothing but the best hosting service possible.

What services does this apply to?
This applies to all Shared, Reseller and VPS Hosting services.

Will my website go down or become slow?
No, your website will remain online during the entire process, you won't even know the upgrade is occurring. 

Will I lose any data?
Once the restore is complete on the new hardware, the data we will use to restore your website with may be 1-2 days old. However we will be performing a sync with the live server before pointing your website to the new hardware to ensure all the data is up to date. Therefore no data should be lost during the process. If you find that you uploaded some new data or are missing some videos that you had before but no longer have, just send an email to support@pacifichost.comand we can perform a manual sync to ensure that your data is re-synced. 

Do I have to do anything if I am on a Reseller plan or a VPS?
If you are on shared hosting we will be able to handle everything for you. If you are on a reseller or VPS we will have to give you a new set of IPs to use for your nameserver and VPS installation. We will send out an email before the transfer takes place to ensure you are fully up to date with the new IP Information and when you need to make the change.

What this upgrade will allow us to deliver

  • Scalable Hosting solutions with greater redundancy than ever before
  • Better hardware to ensure higher reliability
  • Faster Website Loading Speeds
  • NEW Hybrid Server Solutions coming soon
  • NEW Cloud Hosting coming soon 

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We've changed our Affiliate Terms of Service
Posted by Rex Boyd on 18 August 2011 05:00 PM

We've updated our Affiliate Terms of Service. If you are a part of our affiliate program you are advised to read our new Terms of Service located at

If you have an affiliate account with us your account is now subject under our new Terms of Service. If you do not agree with them please immediately stop using our Affiliate Program.

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