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Network Issues Across Servers
Posted by Rex Boyd on 03 July 2011 05:00 PM

UPDATE: 7/4/11 2PM PST - All servers are now back online after intermittent outages throughout the night. We have determined the cause of the downtime to be related to an attack across our servers. We have temporarily disabled SSH Access for all users across all of our shared and reseller hosting services until we can gain a  better understanding on the exact format of the attack.

This is an ongoing issue that has been going on for approximately 12 hours, our team has been up throughout the night trying to figure this out and we believe it is network related. We have  notified network engineers and they are currently investigating the issue. About every 60 minutes these servers become unresponsive and require a reboot. We will notify of any further updates regarding the situation.

Current servers affected include:

  • Phoenix
  • Thunderbird
  • Juggernaut
  • Forge

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